Public Service Technology Assistance Disclaimer

General Information Only

The technology assistance provided through this website is offered as a public service for general educational and informational purposes only. All assistance is provided on a best-effort basis and does not constitute professional, certified, or licensed services.

I am not acting as a licensed electrician, engineer, security professional, legal advisor, or medical professional.

No Guarantees

Technology systems vary widely. As such:

I do not guarantee outcomes, performance, security, or compatibility
Advice or assistance may not resolve all issues
Technology changes rapidly and recommendations may become outdated

You are responsible for evaluating whether any advice or actions are appropriate for your situation.

Responsibility & Risk

By using this service, you acknowledge that:

You are solely responsible for your devices, networks, data, and systems
Any actions you take based on this assistance are at your own risk
I am not responsible for data loss, downtime, security incidents, hardware damage, or financial loss

I strongly recommend backing up important data before making any system changes.

No Access or Custody of Data

I do not intentionally collect, store, or retain personal data, passwords, credentials, or private files.

If you voluntarily share information during troubleshooting, you do so at your own discretion.

Scope of Assistance

This service may include:

General technology guidance
Troubleshooting advice
Educational explanations
Best-practice recommendations

This service does not include:

Penetration testing or hacking of systems
Accessing systems without explicit permission
Certified inspections, installations, or compliance sign-offs
Emergency or mission-critical system management

Acceptance of Terms

By using this website or requesting assistance, you acknowledge that you have read, understood, and accepted this disclaimer in full.

Donation Policy (Safe & Transparent Language)

Optional Support

All assistance provided here is free and offered as a public service.

If you find the help useful and would like to support the time and effort involved, optional donations are welcome but never required.

Donations:

Are entirely voluntary
Do not guarantee service, priority, or outcomes
Do not change the nature of the assistance provided

There is no expectation or obligation to donate in order to receive help.

No Purchase of Services

Donations are not payment for services and should not be interpreted as a commercial transaction or professional engagement.

Choosing to donate — or not donate — will never affect access to help.

Transparency

Any donations received may be used to support:

Time spent helping others
Hosting and infrastructure costs
Educational tools and resources

Thank you for supporting community-based technology assistance.