Privacy Policy
Privacy Policy, Terms of Use & Donation Safety
TechHelpGuy.ca
Last updated: January 2026
Plain‑English Summary (Quick Read)
- TechHelpGuy.ca is run by one person (Chris) offering informal tech help.
- Your data is kept private, minimal, and never sold.
- No passwords, remote access, or payments are requested outside this website.
- Advice is informational only — you stay in control of your systems.
- Donations are optional and handled safely through clearly listed methods only.
If you want the legal details, keep reading.
1. Who We Are
TechHelpGuy.ca is operated by a single individual, Chris (“TechHelpGuy”, “we”, “us”). The website exists to provide general, good‑faith technology assistance and educational guidance.
TechHelpGuy is not a managed service provider (MSP), IT contractor, or incorporated business.
2. Scope of This Document
This document combines:
- Privacy Policy
- Terms of Use / Service Disclaimer
- Donation & Payment Safety Policy
By using this website or communicating with TechHelpGuy, you agree to these terms.
3. Communication Platforms
TechHelpGuy may communicate via:
- Telegram
These are third‑party platforms governed by their own privacy policies. TechHelpGuy does not control how they store or process data.
⚠️ Impersonation Warning:
Only trust contact methods listed on TechHelpGuy.ca. If someone pressures you, asks for sensitive data, or requests payment privately — it is not TechHelpGuy.
4. Personal Data We Collect
Contact Information
- Email address (only if you submit it)
Used solely for responding to your inquiry.
We do not:
- Sell data
- Share data
- Use mailing lists or marketing campaigns
Voluntarily Shared Information
Any technical details you share are voluntary. You should never share:
- Passwords
- Private keys or seed phrases
- Financial information
- Government identification
5. What We Do NOT Collect
TechHelpGuy does not intentionally collect:
- Authentication credentials
- Banking or payment details
- Exact physical location
- Biometric data
If shared accidentally, it will not be stored or reused.
6. Remote Access & System Safety
TechHelpGuy will never request remote access by default.
Remote assistance may occur only if:
- You explicitly request it
- A live video call is active
- Both parties clearly understand what actions are being taken
You may stop any session at any time.
7. Cookies
This website may store cookies only due to default WordPress functionality.
TechHelpGuy does not intentionally:
- Track users
- Profile visitors
- Use advertising cookies
You can disable cookies in your browser.
8. Analytics
No intentional user‑level analytics are used.
Basic server logs may exist for:
- Security
- Performance
- Abuse prevention
These logs are minimal and not sold or analyzed for marketing.
9. Data Sharing
TechHelpGuy does not share your data with:
- Advertisers
- Data brokers
- Affiliates
- Third parties
10. Data Retention
- Emails may be retained for follow‑up
- Chat histories are not mined or profiled
You may request deletion of prior communications.
11. Terms of Use & Disclaimer
All assistance is provided “as‑is” and for informational purposes only.
TechHelpGuy makes no guarantees regarding:
- Accuracy
- Results
- System compatibility
You remain fully responsible for:
- Backups
- Security decisions
- Changes to your systems
12. Donations & Payments Safety Policy
Donations are optional and accepted only through methods explicitly listed on TechHelpGuy.ca.
TechHelpGuy will never:
- Request payment in private messages
- Ask for gift cards or urgent transfers
- Pressure users for money
If someone does — it is not TechHelpGuy.
13. Jurisdiction
This website is operated from Canada. Any disputes shall be governed by Canadian law.
14. Policy Updates
This document may be updated periodically. The latest version will always appear on this page.
15. Contact
Questions can be sent using the contact methods listed on TechHelpGuy.ca.
— TechHelpGuy.ca